Complaints Guidelines

1. There is no cost to submit complaints.
2. You do not have to be a member of Adult Industry Association (AIA) to submit a complaint.
3. You must be an AIA member to receive advice and support from our Complaints Committee or related professionals in our network.
4. All complaints must be submitted with  photos and/or videos where possible.
5. All complaints are reviewed and approved within 48 hours.
6. All complaints are handled confidentially and discreetly.
7. Complaints submitted must be concise and to the point.
8. Details of complaints submitted must be as accurate as possible.
9. All complaints submitted are fact checked and investigated by management to the best of our ability.
10. Members who deliberately and maliciously submit false complaints are banned from our AIA network and blacklisted.
11. All complaints will be reviewed by relevant experts on the AIA team.
12. The AIA management will offer advice and assistance to all members with their complaints to the best of our ability, based on our resources.
13. AIA does not guarantee resolution of any complaint.

Submit A Complaint